Terms and Conditions

  1. Terms and Conditions

    Last Updated: [2025/05/03]

    Welcome to Novatee! By accessing and using our website (www.novatee.in) and purchasing our products, you agree to comply with the following Terms and Conditions.

    1. General

    • These Terms govern the use of Novatee and apply to all users.
    • We reserve the right to modify these Terms at any time.

    2. Products & Services

    • Novatee sells printed T-shirts and other garments.
    • Product colors and designs may vary slightly due to screen resolution differences.

    3. Pricing & Payments

    • All prices are in Indian Rupees (INR) and are subject to change without notice.
    • We accept payments through authorized payment gateways.
    • Orders are processed only upon successful payment confirmation.

    4. Shipping & Delivery

    • We deliver Pan India.
    • Estimated delivery times vary based on location and courier service.
    • We are not responsible for delays caused by courier partners or unforeseen circumstances.

    5. Returns & Refunds

    • Returns are accepted within 12 hours of delivery for defective or incorrect products.
    • Refunds are processed upon verification and approval.
    • Customers bear the return shipping costs unless the error is on our end.

    6. Cancellation Policy

    • Orders can be canceled within 3 hours of placing them.
    • Refunds for cancellations are processed within 2 business days.

    7. Intellectual Property

    • All content, logos, and designs on Novatee are our property.
    • Unauthorized use, reproduction, or distribution is prohibited.

    8. Privacy Policy

    • We collect and store customer information as per our Privacy Policy.
    • Payment details are securely processed through third-party gateways.

    9. Limitation of Liability

    • Novatee is not responsible for indirect, incidental, or consequential damages arising from product use.
    • Liability is limited to the product’s purchase price.

    10. Governing Law & Dispute Resolution

    • These Terms are governed by the laws of India.
    • Disputes shall be resolved through arbitration or local courts in Guwahati, Assam.

    11. Contact Information

    For any queries, contact us using the information provided on our website.